Career

At Fraser, we know that our people are our greatest asset, which is why we actively search for the best talent to join our team of sales brokers, charter brokers, charter managers, and support staff. On this page you will find the current list of job opportunities available within Fraser.

If there are no positions available and/or you would like to apply for future openings please send your CV and cover letter to: [email protected]
 
 

Demand Generation Specialist

We are looking for a driven, creative, technical professional who is passionate about marketing automation, data and behavioral intelligence metrics and analysis to deliver the perfect client experience with the latest technology and tools.

 

Your role :

Working within the Fraser Marketing Team and based in our Fort Lauderdale, Florida office, is to research, implement and apply existing and new marketing technology to advance our leading client retention and acquisition initiatives across all platforms and devices.

 

You will have a proven track record in technical and digital marketing and analysis working with CRM (ideally Microsoft Dynamics 365 but not essential), marketing automation platforms, Ad servers, DMP, Adobe Analytics, SQL, HTML, JavaScript, search engine optimization best practices, workflow tools and intelligence data systems with a view to driving relevant, personalized and sustainable communication and conversations with clients worldwide. As you will be assisting with overall marketing strategies, you will be creative and have strong analytical skills in understanding what is required to deliver the optimal client experience.

 

You will be working alongside the Heads of Fraser Technology, Market Intelligence and Business Development Departments.

 
Your tasks:

  • Together with our team you will be at forefront of our marketing technology, introducing new technologies and innovating as required
  • You will drive the implementation of the digital marketing technology strategy and its architecture throughout the company working with our IT and Marketing teams
  • You will work with our CRM team on the ongoing upgrades to our CRM data management and marketing capabilities including cross-platform communication, personalized content and the integration of intelligent AI.
  • You will champion future marketing technology and its strategic benefits within the company with key executives, division and department heads and end users including areas that may require process re-thinking. 
  • You will work with all departments across the organization to understand key business development needs and requirements and be able to identify the most impactful opportunities and solutions
  • You work to the highest best practices and have a solid understanding of all confidentiality and privacy rules, regulations and laws that affect digital marketing and our clients.
  • You base your actions on data, give meaning to the numbers, identify opportunities and issues, and present findings in clear and regular internal reporting.

 

Your experience:

  • At least 3+ years’ experience in digital marketing technology (CRM / Acquisition)
  • Proven experience in Microsoft Dynamics 365 CRM solutions or similar
  • Proven understanding of Personalization, Data Driven Marketing (DDM), and Content Analytics
  • Solid experience with Digital Marketing Platform implementations (ex: ad server, analytics, DMP, DSP, frontend tooling, Mobile strategies etc.)
  • Proven experience in Campaign/CRM/Direct Marketing within a HNW and UHNW international market ideally within yachting or similar luxury environment
  • Adept at translating technology into easily understood solutions that solve business problems.
  • Additional expertise in technologies such as Conversica would be a plus.

 


Apply with cover letter and resume to [email protected].


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Crewing Consultant



Position Summary

To interview crew and fully vet their references and licenses.  To carry out thorough search and selection of potential candidates.  Present a timely shortlist that closely matches the requirements of a detailed client brief.  Ensure client and crew satisfaction by efficiency and after-sales service. 

To work as a member of the local office and global Crewing Teams; often liaising closely with Fraser Yacht Management and using Company procedures and professional recruitment practices to achieve goals. 


Key Duties & Responsibilities (not limited to)

  • Interviewing crew
  • Reference and Licence checking
  • Ensuring MLC compliance
  • Maintaining and updating crew records and populating assigned software
  • Reception and general administrative duties
  • Utilizing CRM and Social Media to source crew
  • Obtaining detailed client briefs.
  • Presenting the client with pertinent shortlists
  • After-sales service
  • Actively selling and marketing TCN services
  • Working to targets
  • Attending boat shows

 

 

Job Essential Functions (essential skills, experience and qualifications)

Essential skills

  • Working knowledge of industry tools (Job Boards, Social Media, etc.)
  • Excellent communicator in spoken and written English; A second languages is a plus.
  • Computer literacy: Microsoft Office (Outlook, Word, Excel, PowerPoint),
  • Willingness to travel if needed;
  • People person that builds long-term relationships.
  • Good listener and judge of people.
  • Works fast and efficiently.
  • Thrives under pressure and resilient to disappointments.
  • Good at multi-tasking.
  • Service-oriented
  • Goal-oriented.

 

Experience

One year of work experience in recruitment

Marine Industry experience preferred

 

Qualifications

Two years of College/University education Preferred.

Relevant work experience may be substituted for educational experience.



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Closing Secretary/Brokerage Sales Assistant

 

Position Summary

The Closing Secretary/Brokerage Sales Assistant works closely with a small group of yacht brokers to manage the daily communications with clients.  The candidate uses discretion and independent judgement upon receiving contracts from the sales brokers and is responsible for verifying that the contracts and listings etc., are accurately represented by the broker, is in legal compliance and in alignment with company policies. He/She Is also responsible for database administration and legal and regulatory compliance. The candidate is responsible for two or more independent brokers, verifies accuracy of contracts, listings etc., and prepares the closing statements on behalf of the brokers and liaises with the Corporate Controller for payments and wire transfers.

Key Duties & Responsibilities (not limited to)

  • Verifies all sales contracts and listings are accurately represented by the sales brokers and is in legal compliance, and in alignment with company policies
  • Uses independent judgement and discretion when dealing with sales contracts
  • Communicates with clientele in a professional and friendly manner
  • Database administration of the CRM/Flink systems
  • Provide excellent customer service to internal and external clients
  • Responsible for updating all price and location changes for central listings in Flink/CRM for assigned brokers CA’s
  • Coordinate showings and inspections
  • Prepare presentations and industry announcements
  • Assist with Boat show preparation
  • Work during all local boat shows
  • Manage administrative tasks as assigned on an ad hoc basis including travel arrangements and Front desk duties

 

 

Job Essential Functions (essential skills, experience and qualifications)

Essential skills

  • Excellent communicator in verbal and written English; a second language is a plus
  • Exceptional interpersonal skills
  • Proficient in Microsoft Office
  • Ability to adhere to tight deadlines
  • Ability to use independent judgement and discretion in the course of duty
  • Knowledge in contracts preferred
  • Willingness to travel if needed
  • Good at multi-tasking and prioritization
  • Service-oriented, dynamic with a smart appearance

 

Experience

  • Minimum of two years of administrative experience preferably dealing with high profile clients
  • Marine/yachting Industry experience preferred

 

Qualifications

  • A bachelor’s degree in business administration or related field preferred. Relevant work experience may be substituted for educational experience.

 




Physical Abilities: 

  • Light lifting, pushing, pulling, walking, and climbing stairs.
  • Sitting for extended periods of time.

 



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TEMPORARY: Senior Graphic Designer

 



Position Summary

As Senior Graphic Designer, you are responsible for all Fraser branded material produced inhouse. You will work in conjunction with the US Marketing team to handle a wide range of design projects across all areas of marketing communication.

Regular monthly projects will include the preparation of all printed and digital advertising, custom digital presentations in line with pre-agreed templates to support the needs of the brokers and creation of all marketing material for US events. In addition to this there will be a multitude of design projects on an ad-hoc basis requiring great attention to detail and a significant amount of liaison with internal managers and external suppliers. Whilst you will operate within a strict set of corporate guidelines, there will also be opportunities for creativity and new design.

This position requires extensive knowledge of In-design®, Photoshop® and Illustrator® and a strong understanding of design for both print and online applications. Being part of a small team, we will occasionally require your assistance with other marketing projects such as boat shows and events.


Key Duties & Responsibilities

• To work with the whole marketing team for the conception, planning and execution of all global design projects.
• To maintain and ensure the integrity of the Fraser brand, including brand consistency, accuracy and compliance with global brand standards in all documents created inhouse and externally.
• To work within the Fraser corporate identity and brand guidelines but also to provide creative input for further evolution.
• To work with the marketing team to develop new marketing campaigns and advertising. To develop new collateral in support of all marketing campaigns, both print and digital.
• To oversee and create the graphic design for a variety of yacht marketing materials including but not limited to digital and print advertising, brochures, flyers, web design, social media collateral, e-mail blasts, yacht videos, invitations and PowerPoint presentations.
• To oversee and create the graphic design for a variety of corporate marketing materials, including but not limited to digital and print advertising, electronic and printed brochures, flyers, web design, social media collateral, html emails and related graphics, corporate videos and PowerPoint presentations.
• To design all the material needed for US yacht shows and branded marketing material.
• To format and edit all images and videos used to promote Fraser and its yachts to the relevant format for all marketing tools (both print and digital).


Requirements of the job (essential skills, qualifications and experience):
Essential skills
- Extensive knowledge of Adobe Software (InDesign®, Photoshop®, Illustrator®, Bridge®, Acrobat® PowerPoint and other online presentation platforms), knowledge of web design, html programming and basic video editing a plus. Microsoft Office® required with general knowledge of Excel®
- Artistic ability and creativity are essential
- Ability to meet high standards of design
- Highly motivated to exceed expectations and achieve results
- Strong organisational and multi-tasking skills with an ability to prioritise and meet tight deadlines while working under pressure
- Solutions-oriented thinker
- Problem-solving skills
- Good verbal and written communication: excellent level of English is required
- Recognise and maintain confidentiality
- Team spirit is essential

Qualifications

• BS/BA Degree or an equivalent graphic design certification
Experience
• Minimum of 5 years’ experience as a Graphic Designer, preferably with yachting or luxury services
• Proven track record of delivering projects on time - must be able to provide references and sample portfolio of work.


The Company reserves the right to add any other reasonable duties from time to time for which you are suitably qualified and to amend or change the duties which comprise the needs of the business subject to prior consultation.

Apply with cover letter and resume to [email protected]